Booking options
£120
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From Conflict to Connection: Transforming Difficult Conversations with Parents/Caregivers (Feb 26)
Highlights
Delivered Online
8 days
Intermediate level
Description
7-hour CPD Certified Training by Born at the Right Time
Delivered as two interactive 3.5-hour virtual sessions
In the demanding world difficult conversations are inevitable but they don’t have to lead to traumatic conflict for either parents/caregivers or professionals. When practitioners understand the underlying causes of tension and learn how to respond with empathy and clarity, they can transform challenging interactions into opportunities for connection and collaboration.
This advanced CPD-certified course builds on the foundational principles of Bridging the Gap: Reimagining Communication and Co-production with Parents/Caregivers. It explores the breakdown of relationships between professionals and families, and how to rebuild trust through trauma-informed practice, reflective communication, and meaningful engagement.
Testimonials
“Loved it from start to finish! Really got me thinking. Feeling empowered and more confident in making small changes.”
“The lived experience for me gave this course an authentic, meaningful feeling.”
“It has been really thought provoking and helpful to have a space for thoughts, learning and reflection. And really importantly - time to plan practical 'small' but impactful changes.”
Who is it for?
This course is designed for experienced professionals working directly with families of children with disabilities, including those in:
Social care (e.g. social workers, support workers, residential/day service staff)
Healthcare (e.g. nurses, therapists, paediatric and community health teams)
Education and SEND (e.g. SENCOs, teaching assistants, inclusion leads)
Whether you're supporting families in clinical, community, or educational settings, this training offers valuable insights to strengthen communication, reduce conflict and increase collaborative working.
Learning Outcomes
Participants will:
Use lived experience to understand what can lead to conflict and relationship breakdown
Explore the psychological and systemic factors behind difficult conversations
Learn strategies for relationship building and conflict avoidance
Understand the impact of trauma and apply trauma-informed principles
Use the BRAVING inventory and theory of meaningful connection from Brené Brown
Reflect on specific approaches for professional practice which creates collaborative professional, meaningful connections with families
Delivery Format
Live virtual training across two sessions:
Session 1: 3.5 hours
Session 2: 3.5 hours
Total: 7 hours CPD-certified training
This training can be delivered bespoke for your team or organisation. We also have an advanced Masterclass in Parent Carer Trauma for practitioners. For all enquiries email training@bornattherighttime.com.
Frequently Asked Questions
Can a whole team, department or organisation access this course?
Yes, we would be delighted to host this training for your team, department or organisation. Please email admin@bornattherighttime.com for more information.
Are there any more courses like this?
Born at the Right Time Ltd delivers training on communication, co-production, collaboration, personalised care and parent carer trauma.
We also collaborate with Simple Stuff Works to provide 24-hour postural care training.
To find out more please email admin@bornattherighttime.com or visit our website.
Dates
- February 2026to (2 sessions)27 spaces leftDelivered Online£120
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